01
Know the products behind the question
Connect your product information, store policies, and available inventory data. Shoppers get relevant answers about options, pricing, and availability across calls, texts, and chat.
Use cases/Sales
Every shopper answered, quoted, and closed.
Inquiries from the floor, the phone, or your site get an instant response. Bevado quotes, checks stock, and writes everything back to your CRM.
Call transcript
Bevado
Jen
Jen
Jen
Jen
Bevado
Contact record
JW
Jen Whitaker
- Order
- —
- Issue
- —
- Intent
- —
- Contact
- —
Next stepCapturing details from the conversation…
How Bevado handles sales
One conversation.
Every next step connected.
02
Remember what the shopper wants
Capture budget, preferences, timing, and previous questions on one customer record. A showroom conversation and a follow-up call can build on the same context.
03
Help the customer take the next step
Share product details, arrange an appointment, or route an order request using your connected systems and approved rules. Hand complex sales to an associate with the history attached.
An example workflow
What happens in practice.
Your catalog, customer history, and store policies guide every step.
- 1
phone
A shopper calls after close about a floor model
- 2
Bevado
Checks stock, quotes, and notes her budget
- 3
text
Texts photos and holds the item until Saturday
Your systems.
Your team in control.
Connect the context
Bring together your CRM, product information, order data, calendars, and approved workflows. Scope the required connections with our team before launch.
Set the boundaries
Your team defines what Bevado can answer, which actions it can take, and when a person needs to step in. Approvals and exceptions follow your operating rules.
Keep the history
Conversations, captured details, and follow-up actions stay connected. A handoff includes the context your team needs to continue.
Elegant Comfort
37–55 hours of phone calls eliminated every week.
Elegant Comfort’s team uses Bevado to handle repetitive customer conversations and free up time for higher-value work.
Read the customer story →Keep exploring
From the first question to the next purchase.
One connected AI for sales, support, and the conversations that keep customers coming back.
01
Support
Bevado knows the order, the delivery window, and the last conversation. Shoppers get answers instantly, on the channel they used.
Explore support →02
Order updates
Delivery scheduling, day-before confirmations, and reschedules happen in conversation, so trucks stop rolling to empty houses.
Explore order updates →03
Reengagement
Bevado remembers who was waiting on a restock, a sale, or a spouse. It reaches out with the right item at the right moment.
Explore reengagement →04
Upsells
Warranty, delivery, assembly, and the matching piece. Offered naturally in conversation, logged to the order when accepted.
Explore upsells →05
Human coaching
Bevado listens to sales-floor conversations and shopper calls, surfaces specific coaching moments, and turns preferences, objections, and follow-ups into structured CRM data.
Explore human coaching →See sales in action.
Walk through your workflow with our team, or try Bevado yourself.